Poco to Shut Down Website on December 31st: What’s Next for Users?

Fans of the budget-friendly Poco brand should prepare for a significant change. On December 31, 2024, Poco will officially shut down its website (po.co), including all related regional sites like the UK (/uk) and France (/fr). However, Poco isn’t going away. All its products, services, and customer support will transition to Xiaomi’s official website (mi.com). This shift represents a major consolidation of Poco into Xiaomi’s broader ecosystem. Poco website closure

Transition of Poco to Xiaomi’s Ecosystem

The transition begins on October 21, 2024, which means that after this date, you won’t be able to purchase Poco products directly from the po.co website. Instead, users will find Poco products and services under Xiaomi’s umbrella. While this move might seem surprising to some, given Xiaomi’s emphasis on distinguishing its brands – Xiaomi, Redmi, and Poco – it’s a logical step toward streamlining its online presence.

For Poco users, the experience will remain seamless. Xiaomi will ensure that all product offerings, customer support, and existing services smoothly transfer to its website (mi.com/global). Users can expect no major disruptions during this migration process.

What Happens to Loyalty Points and Existing Orders?

Loyalty programs, including Poco Points, will not disappear. Poco has confirmed that existing loyalty points will transfer to Xiaomi’s ecosystem. Similarly, any active coupons will be reissued by December 12, 2024. Furthermore, all previous orders, shipment tracking information, and even user reviews from the Poco website will migrate to the Xiaomi platform. Poco users won’t need to take any additional steps, as this process will occur automatically.

Poco Store App Discontinuation

Unfortunately, the Poco Store app will not be part of this migration. Once the po.co website shuts down, the app will no longer be functional. Users trying to access Poco’s site after December 31 will be automatically redirected to Xiaomi’s corresponding page.

This transition marks a step toward unifying Xiaomi’s online presence. Although Xiaomi announced Poco as an independent brand in 2020, Poco has operated closely alongside Xiaomi, with its products resembling those from the Redmi lineup. Therefore, integrating Poco fully into Xiaomi’s ecosystem makes sense from a strategic standpoint.

Impact on Poco Users: What to Expect?

For Poco users, the change should feel minimal. Xiaomi has ensured that customer support and product offerings will remain uninterrupted throughout the transition. This means Poco users can still enjoy their devices and services without significant changes.

Key points to remember:

• Loyalty programs: Poco Points and loyalty rewards remain valid and transition to Xiaomi.
• Customer support: You’ll continue receiving support via Xiaomi’s official channels.
• Products: Poco products will remain available on Xiaomi’s website, offering the same quality you’ve come to expect.

Although the Poco Store app won’t survive the transition, Xiaomi’s comprehensive platform offers all the functionalities users need. By integrating Poco into Xiaomi’s larger ecosystem, the company aims to streamline user experience across all its sub-brands.

Conclusion: Poco’s Future

While Poco’s standalone website will close, the brand will continue to thrive under Xiaomi’s umbrella. The shift to mi.com should enhance the overall user experience by centralizing all Xiaomi-related products and services in one place. Poco’s loyal user base can rest assured that they’ll continue receiving the same level of service, support, and product quality they’ve always enjoyed.

This decision is unlikely to have a negative impact on most users. Moreover, Poco India, which operates under the poco.in domain, seems unaffected by this change, maintaining its current operations for now.

Poco website closure

Poco will shut down its website on December 31, 2024, and transition its products and services to Xiaomi’s official platform.

Tags: Poco, Xiaomi, Poco F6, Poco website, Redmi, Xiaomi website, Android smartphones, technology, Xiaomi ecosystem, Poco India, mobile tech

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