Xiaomi Power Bank Recall: 146,891 Units Affected
Xiaomi Steps Up: Voluntary Recall for 146,891 Power Banks to Ensure Safety
Hey everyone, your tech enthusiast from xiaomiforall.com here! We’ve got some important news straight from Xiaomi that shows their commitment to keeping us, the users, safe and sound. Xiaomi has voluntarily initiated a recall for a specific batch of their popular 20,000mAh 33W power banks with the model number PB2030MI. It’s a big number, 146,891 units produced between August and September 2024, and it’s all about staying ahead of potential safety concerns.
Diving Deeper into the Recall: What’s Going On?
So, what’s the deal? Xiaomi’s official statement points to an issue with a specific batch of battery cells supplied by an upstream vendor. Apparently, a small number of these power banks feature version 2.0 of the 126280 battery cell. While it’s rare and would only happen under “extreme scenarios,” the company isn’t taking any chances. After chatting with market regulatory authorities, they’ve decided a proactive recall is the best way to go. This is the kind of transparency and responsibility we love to see from Xiaomi!
The affected units are specifically the 20,000mAh 33W models that come with that handy integrated charging cable. It’s always good to know the specifics, right?
Your Options for the Recall: Easy as Pie
If you’ve got one of these power banks, don’t panic! Xiaomi’s making it pretty straightforward to get this sorted. They’re offering affected customers a full refund at the original suggested retail price of 159 CNY (which is about $22 USD – not bad!). You’ve got two main ways to handle this:
1. In-Store Return: Friendly Faces and Quick Help
You can totally pop into a Xiaomi Home store. The staff there are ready and willing to help you through the recall process. If you’re wondering which stores are participating, Xiaomi’s got a list up on their official recall website. Super convenient if you have a store nearby!
2. Online Submission: DIY and Easy
For those who prefer to do things from the comfort of their couch, there’s an online option. You can scan a QR code that Xiaomi has provided in their announcement (head over to https://recall.mieco.net/power-bank to find it). This involves safely disposing of your power bank – think discharging it completely in a well-ventilated area before tossing it – and then snapping a photo or video of the disposal as proof. You then submit that evidence for verification.
How to Check If Your Power Bank is Affected:
- Model Number: Look for “PB2030MI” on the back of your power bank.
- Serial Number (SN): This is key! You can check your unit’s serial number on Xiaomi’s service website or by using the QR code mentioned earlier.
Still scratching your head? Xiaomi’s customer service hotline, 950816, is always there to lend a hand.
Key Info You Need to Know
Just to be super clear, here are a few extra bits of info:
- Not All Units Are Affected: If your PB2030MI uses different battery cells or versions, it’s considered safe and isn’t part of this recall. Phew!
- Proof is Required: You’ll need either the physical power bank or that proof of safe disposal. If the serial number is unreadable, unfortunately, they can’t process the recall for that unit.
- Disposal Guidance: Remember that advice about discharging the power bank? Xiaomi really emphasizes doing that safely before you get rid of it.
Xiaomi’s Unwavering Commitment to You
Xiaomi’s been pretty clear that this recall is all about “precautionary measures” to keep user trust high and their products reliable. They’ve assured us that most stores are ready for in-person returns, and the online route is designed to be a breeze. It really shows their dedication to putting customers first and tackling any potential quality issues head-on. This proactive approach is exactly why we love following Xiaomi’s journey at xiaomiforall.com!
